Terms & Conditions
About Dark Desires
Dark Desires is operated by Mistress Anna
Business correspondence address: Peterborough
These terms explain how you may use this website and the general conditions for enquiries and bookings.
Age restriction
This website and our services are intended for adults aged 21 and over. Age verification may be required before a booking is accepted.
Applications and enquiries
All applications are reviewed personally. Submitting a form does not guarantee acceptance or reserve an appointment.
Please provide accurate information and communicate respectfully. Availability, suitability and the scope of the proposed service will be considered before an application is accepted.
Booking confirmation and payment
Before payment, you will receive written details of the agreed service, total price, payment deadlines and applicable cancellation arrangements.
For accepted private appointments, a 50% deposit is required before the consultation call. The deposit forms part of the total booking price.
Any different payment arrangements for online training, workshops or studio hire will be explained before you commit to a booking.
A booking is confirmed only when we have accepted it in writing and received the required payment.
Cancellations and changes requested by you
Please contact us as soon as possible if you need to cancel or request a different date. Rescheduling is subject to availability.
Any cancellation charge or amount retained from an advance payment must be fair and proportionate to the actual loss caused by the cancellation. We will take reasonable steps to reduce that loss, including seeking a replacement booking where appropriate, and account for costs saved.
Deposits are not automatically forfeited in every circumstance. Any refund due will be explained and processed in accordance with your legal rights.
Your booking information will set out the applicable notice period and rescheduling arrangements before payment.
Cancellations or changes made by us
If we need to cancel, you may choose an available alternative date We will not make a material change to an agreed booking without discussing it with you. Nothing in these terms limits any additional remedy available under consumer law.
Your cancellation rights
Some bookings made online or by telephone carry a statutory cooling-off period. Exceptions may apply depending on the service and booking circumstances.
Before you enter a contract, we will explain any applicable cancellation right, how to exercise it and any circumstances in which it may be lost.
Where legally required, we will obtain your express request before beginning a service during a cooling-off period.
Consent, boundaries and conduct
Participation must remain voluntary. Interests, boundaries and expectations must be discussed and agreed before an experience begins.
You may ask to pause or stop at any time. Payment does not remove the need for ongoing consent.
We may pause or end an appointment if there are safety concerns, threatening behaviour or a failure to respect agreed boundaries. Any payment adjustment will be considered fairly and in accordance with your legal rights.
Online training, workshops and studio hire
The duration, format, included support and any participation or equipment requirements will be confirmed before booking.
Studio hire is subject to approval and separate hire conditions supplied before payment. Only agreed activities and attendees are permitted.
Website materials and external links
Website materials belong to Dark Desires or their respective owners. Commercial copying or redistribution requires permission unless otherwise permitted by law.
External websites have their own terms and privacy policies. A link does not mean that Dark Desires operates or endorses that website.
Privacy
Please read our Privacy Policy for information about how personal information is collected and used.
Responsibility and your legal rights
Services will be provided with reasonable care and skill.
Nothing in these terms excludes liability for fraud, death or personal injury caused by negligence, or any liability that cannot legally be excluded. Your statutory consumer rights remain unaffected.
Questions and complaints
Please send booking questions or complaints to missannamaria69@gmail.com including enough information for me to investigate and respond.
Updates to these terms
Last updated: 18th September 2026
Updates will be published on this page. Changes will not retrospectively alter an existing booking unless agreed with you or required by law.